Client satisfaction policy
We supply seamless and integrated scaffolding services for all your project requirements throughout the North East; from Domestic, Commercial, Industrial and Pharmaceutical to all public and Private Sectors. Every enquiry is assessed individually, ensuring realistic and competitive quotations are submitted whilst maintaining high standards of quality and service.
At Dongard we pride ourselves on customer satisfaction and an ethos to work in partnership with all our clients to ensure they receive the best service; from initial contact through to final completion with each and every project.
To assist and maintain a ‘Grade A’ service to our clients, we have a new and reliable logistics set up, which can accommodate the small to the largest projects with ease and efficiency, whilst taking the environmental issues of the transportation into consideration.
We are dedicated to finding the best solution to fit your needs by providing the best possible customer care. Our aim is to always complete your project to the highest possible quality, on time, on spec and within budget, and always in a professional and safe manner. In order to achieve these objectives we recognise that our success depends entirely on the contributions of our employees and their commitment to providing you with a level of service that never falls short of outstanding. We strongly believe we are only as good as the employees we have working for Dongard, and that is why all our operatives are of the highest calibre, fully training and appreciate the qualities and requirements of the Dongard name.